How to know what to put where: card sorting

Posted June 5, 2009 * Comments(1)

I recently participated in an excellent 2-day web usability training course run by Userfocus. We covered a lot of ground, including how to use contextual enquiry to elicit customer needs, using personas to communicate the findings, and practical ways for developing and evaluating designs quickly.

In this short video, I focus on an useful technique for deciding how to organise the content on your site: Card Sorting. By getting several customers to group the content and label it in a way that makes sense to them, you’ll come up with a scheme that’s likely to make sense to everyone – not just you.

Online card-sorting and analysis tools: Optimalsort, Websort
Windows-based tool (and card templates): SynCaps

1 Comment so far

  1. David Travis on June 5th, 2009

    I’m really pleased to hear that the course helped you develop the skills and confidence to run your own card sorts. Card sorting really is a great way to ensure that your web site is truly user centred, rather than designer-centred.

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